Feb 16 2009
Mystery shop - the announced audit Pt. 3
When you are at the location performing your audit take your time. It might be something as simple as counting the seats in a movie theater, but you want to do a good job and get more work from this mystery shopping company, right? Before leaving the location double check and make sure that you have answered all of the questions that you needed to as well as taken ALL of your required pictures. If you have room on your memory card take multiple shots of each required picture to up your chances of having a useable one. Check, check, and check again because usually once you leave the assignment there is no going back.
Sadly, I do speak from experience here. I recently completed an announced audit type of shop where I was required to take pictures of several items in the store. Despite the fact that I took over 100 pictures at the location I somehow missed one. There was no going back to the store as it was completely reset the next day and the picture would not have been right. Yes, I took my own advice and immediately emailed the scheduler to confess my mistake. I am now waiting to hear if they are going to disallow the shop - meaning I won’t get paid. Which will suck, but I only have myself to blame. Since we are all human and mistakes do happen take the time and make sure that this isn’t your mistake.
To be continued…