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Archive for January 28th, 2009

Jan 28 2009

The apartment mystery shop - Pt. 7

The close - After you’ve seen the model/vacant apartment you should go back to the office to discuss it. The consultant should attempt to get you to lease the apartment today. Do they create a sense of urgency? This means did they tell you something like, “There are only a few of these units left and they go fast.” Did the consultant offer you anything to get you to rent today? Current promotions and specials may be mentioned to induce you to fill out your application now. DO NOT mention that you need to discuss it with someone else. You must be the decision maker on these assignments. I usually say that I’m still looking at other communities. If they ask which ones I’ll usually name a complex that I either drove by on the way to the assignment or state that I don’t remember offhand. The consultant may ask your permission to ‘keep in touch’ at this point. Say, yes! This means follow-up which you will dutifully report right? ;)

Don’t forget to get your proof of shop here. Try to get a business card from the consultant. They *should* provide you with an application or a flyer for the community. I usually receive some kind of brochure with the floor plan on it. The consultant may write on it. This is good. If the consultant doesn’t have a business card, and this does happen, just make sure that you get something professional with the community’s name on it. If you can get the consultant to write their name on it that’s even better.

To be continued…Don’t worry we’re almost done! :P

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