Jan 26 2009
The apartment mystery shop - Pt. 5
On site visit - cont. So you’ve arrived at the leasing office and are comfortably, I hope, seated at a desk or table with your consultant. They *should* take this opportunity to fill out a guest card which will have your personal information on it and what you need. In rare cases you will have to fill out the guest card yourself. Make a note - this is important.
After the guest card is filled out and you’ve surrendered your driver’s license or other photo ID will be the tour. The consultant *should* start out by showing you the clubhouse and other amenities, like the pool, which are usually close to the leasing office. Sometimes they don’t and you will note this for your report. If you take a golf cart be sure to note its condition. I know this should be another common sense item, but make sure you wear comfortable, and durable, shoes. I once had a consultant trot me down a muddy path to get to the apartment she wanted to show me. I was fine, but she was in heels and had trouble walking. I had no clue what she was thinking doing that.
Pay attention to the landscaping on your route. You may be on a defined pathway specially created to appeal to prospective tennants. Usually the path will have a lot of flowers or decorations on the way to a model apartment if this is the case.